Participants will learn how to work with different types of challenging behaviours and communications styles a client may demonstrate. This course will also address aggression, de-escalation techniques and safety within the workplace.
VAADA’s ‘Call to the Parties’ events, which provided the opportunity for Victorian political members to detail their vision for AOD policy over the next four years, have now concluded. These events were insightful and informative, providing the sector with an in-depth awareness of how AOD issues will be addressed by various political members and their